Privacy Policy

At FURNICREST, we value our customers and are committed to respecting their privacy. This Privacy Policy outlines how we collect, use, and disclose information obtained through our website, including www.furnicrest.com. We encourage you to review this Privacy Policy carefully before using our website or providing us with your personal information. By accessing our website or sharing your personal information, you agree to the terms outlined in this Privacy Policy.

By using this website, you acknowledge and accept the terms of this Privacy Policy. If you do not agree with these terms, we kindly request that you refrain from using our website. Your continued use of the website signifies your express consent to our collection, use, and disclosure of your personal information in accordance with this policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Note:

This Privacy Policy is subject to change at any time without prior notice. We encourage you to periodically review this policy to stay informed about any updates.

Device permissions & Information Collection and Use

When you use our website, we collect and store your personal information as provided by you from time to time. Our primary goal in doing so is to offer a safe, efficient, seamless, and customized experience. This enables us to provide services and features tailored to your needs and to enhance the safety and ease of your experience on our platform.

Personal Information We Collect

The personal information you provide to us and/or that we may collect includes, but is not limited to, the following:

-    Registration Details

1.      Information such as your email address and password.

2.      Please note that we implement reasonable security measures to prevent the exposure or

unauthorized disclosure of your password, even to our own platform.

-     Transaction Information

1. Details related to your shipping, billing, tax registration, and other aspects of your sale or

purchase transactions on the website.

-    Usage and Behavioral Data

1.      Information on your interactions with other users on the website.

2.      Your activity and usage patterns while using the website.

-    System Details

1.      Information about the computer system or network used to access the website and perform activities.

The collected information enables you to access the website and utilize the various features and services it offers. It also enables the platform to:

-         Contact you regarding services provided by the platform, its affiliates, service providers, business partners, or advertisers.

-         Record and store your information and details as required & permitted by applicable laws, statutory directives, or judicial orders.

-         Deliver promotional and advertising materials tailored to your preferences.

-         Support other uses as specified in the User Agreement and this Privacy Policy.

We may also use this information to send transactional emails, provide information, direct marketing materials, and advertisements (both online and offline) related to products, services, and offers from the platform, its parent company, subsidiaries, affiliated entities, or joint ventures.

Additionally, we may analyze user behavior and preferences for internal analytics purposes. This analysis involves collecting data through server log files and tracking technologies, such as cookies and web beacons. We may combine your personal information with data gathered from tracking technologies and aggregate it with information from other users to enhance your overall experience on our website.

By using the website, you understand, agree, and acknowledge that the collection, storage, and processing of your personal information serve a lawful purpose tied to the functions and activities of the platform and its affiliated entities, including joint ventures. Furthermore, you acknowledge that personal information classified as sensitive under applicable laws is essential for the platform to provide its services and facilitate your use of the website and its related services.

Sharing of Information and Disclosure

We may share personal information with our corporate entities and affiliates to:

-         Detect and prevent identity theft, fraud, and other potentially illegal activities.

-         Correlate related or multiple accounts to prevent abuse of our services.

-         Facilitate joint or co-branded services that you request, where such services are provided by more than one corporate entity. These entities and affiliates may not market their services to you as a result of such sharing unless you explicitly opt in.

We may also disclose personal information when required by law or when we believe in

good faith that such disclosure is reasonably necessary to:

-         Comply with subpoenas, court orders, or other legal processes.

-         Respond to law enforcement offices, third-party rights owners, or other relevant entities.

-         Enforce our Terms of Use or Privacy Policy.

-         Address claims that an advertisement, posting, or other content violates the rights of a third party.

-         Protect the rights, property, or personal safety of our users or the general public.

Compliance with Laws and Law Enforcement 

The platform cooperates with mandated government and law enforcement agencies, as well as third parties, as required under applicable laws and regulations. We may disclose your information to government or law enforcement officials or private parties if we, at our sole discretion, determine it to be necessary or appropriate to:

-         Respond to claims, legal processes, or lawful requests.

-         Protect the rights, property, or safety of the platform, its users, third parties, or the general public.

-         Prevent or address any illegal, unethical, or legally actionable activity.

Additionally, the platform may provide your personal information to tax authorities in response to their lawful demands or requests.

Business Transfers

The platform may sell, transfer, or otherwise share some or all of its assets, including your Personal Information, as part of a merger, acquisition, reorganization, sale of assets, or in the event of bankruptcy. In such instances, we will ensure that your Personal Information, collected through the Website, is handled by the transferee in a manner consistent with this Privacy Policy.

Email Policies

The platform may use your Personal Information for the purposes outlined in this Privacy Policy. You have full control over the types of emails you wish to receive from us. If, at any time, you decide that you no longer wish to receive such communications, you may unsubscribe by following the instructions provided in the email. Please note that after submitting your unsubscribe request, there may be a short delay before it becomes effective.

Deleting Your Information

If you wish to delete the Personal Information you have provided to us, you can do so by submitting a request to our Customer Services department at the email address provided below. Please be aware that deleting certain Personal Information may result in the cancellation of your registration and may restrict access to specific features of the Website.

Security

The Platform employs industry-standard technology to safeguard your Personal Information. Our secure server software (SSL) encrypts all data you provide before it is transmitted to us. Additionally, all customer data we collect is protected against unauthorized access. To ensure the security of your information, we implement commercially reasonable and practical security practices, procedures, methods, and technologies. Furthermore, we make reasonable efforts to ensure that any third party or agent we engage adheres to the same security standards for the protection of your Personal Information.

Your information may be transferred to and maintained on computers, systems, or resources located outside your state or country, where privacy laws may differ from those in  your  jurisdiction.  If  you  are  located outside  India  and  choose  to  share  you

information with us, please be aware that the Platform stores and processes information in India. By submitting such information, you consent to this transfer.

Please note that while we strive to protect your data, the transmission of information over the Internet is not entirely secure. Any transmission is done at your own risk. Once we receive your information, we implement commercially reasonable security measures and procedures to endeavor to prevent unauthorized access.

Links to Other Sites / Financial Data

Our Website may contain links to external websites that could collect personally identifiable information about you. Please note that the Company is not responsible for the privacy practices, security measures, or content of these linked websites. We encourage you to review the privacy policies of any third-party sites you visit to understand how your information may be collected and used.

Phishing

The Platform recognizes the serious risks posed by identity theft and the practice commonly referred to as “phishing.” Safeguarding your information to protect you from identity theft is a top priority for us. We will never request your credit card details, national identification numbers, or other sensitive personal information through non- secure or unsolicited emails, telephone calls, or other communications. If you receive such a request claiming to be from the Platform, please notify us immediately.

Grievance Officer

In accordance with the Information Technology Act, 2000, and the rules made there under, the details of our Grievance Officer are as follows:

Ms. Kanika Bajaj

+91 - 8448791697

info@furnicrest.com FURNICREST

Hanuman Mandir, Khara No.405, First Floor, Sr Street,

BPL Complex, Mehrauli-Gurgaon Road, Opposite Metro Pillar No.120